Manufacturing & Distribution

Create Scalable Growth Without Adding Operational Complexity

Manufacturers and distributors are expected to support growing demand, expanding product catalogs, and increasingly digital buying journeys without continuously adding headcount. Yet critical processes often remain dependent on manual workflows, disconnected systems, and operational workarounds that limit efficiency and slow growth.

Nansen helps organizations connect product data, customer experiences, and operational workflows across discovery, quoting, ordering, and support. The result is faster execution, improved customer experiences, and scalable growth supported by the systems already in place.

Manufacturing & Distribution

Increase capacity without increasing headcount

As product catalogs grow and operational demands increase, manual processes become difficult to sustain. Product information is spread across systems, orders require intervention, and support teams spend valuable time handling routine requests. A connected digital ecosystem brings together product data, commerce experiences, fulfillment workflows, and service operations to reduce errors, improve efficiency, and create capacity across the business.

Increase capacity without increasing headcount

B2B buyers increasingly expect the same speed and convenience they experience as consumers. They want to find products, access pricing, place orders, check status, and get support without waiting for manual assistance.

Digital experiences designed around the customer journey reduce friction, improve partner satisfaction, and create more efficient paths from product discovery to post-sale support.

What scalable operations make possible

Manufacturers and distributors partner with Nansen to:

  • Reduce manual effort across quoting, ordering, and support workflows
  • Accelerate quote-to-order cycles through automation and ERP connectivity
  • Create a single source of truth for product information, pricing, and channel data
  • Improve distributor and partner experiences through self-service capabilities
  • Increase operational capacity without increasing headcount
  • Build scalable digital infrastructure that supports long-term growth
What scalable operations make possible

The market-leading Product Information Management (PIM) system to help brands tell product stories.

Nansen has been an Optimizely partner since 2007 — the longest standing Optimizely partner in North America — and is currently an Optimizely Platinum Partner (since September 2024). Nansen is one of only three Optimizely partners worldwide holding both the Opal Specialized Partner designation and the Partner Onboarding Specialist credential (2025), and was named Optimizely's 2025 AI Innovator Partner of the Year - North America in February 2026.

Solutions for

Manufacturing & Distribution

B2B Commerce Implementation
B2B Commerce Implementation
Move Routine Orders and Quotes Out of Inboxes and Into Self-Service Revenue

Build commerce experiences around how customers already buy

Start Your B2B Commerce Assessment
Dealer & Partner Portal Implementation
Dealer & Partner Portal Implementation
Increase Sell-Through by Enabling Partners to Act Faster and Stay on Brand

Create a connected experience across your dealer and distributor network

Start Your Portal Assessment
PIM Strategy & Implementation
PIM Strategy & Implementation
Launch SKUs Faster With Clean, Governed Product Data

Create a product data foundation built to scale

Start Your PIM Assessment
Guided Selling & Product Discovery
Guided Selling & Product Discovery
Turn Complex Product Selection Into Qualified Demand

Help buyers make confident decisions

Start Your Guided Buying Assessment
Service & Support Self-Service Portal
Service & Support Self-Service Portal
Reduce Support Volume While Improving the Post-Sale Experience

Give customers faster answers without expanding support teams

Start Your Self-Service Assessment