We create value and advantage for our customers through robust, meaningful, customer experiences.

But what does this actually mean? A lot actually :)

  • From uncovering hidden digital customer touch-points, to prototyping seamless multi-channel experiences

  • From understanding the impact of disruptive technology, to architecting the roadmap for transformative change

  • From laying the technical groundwork for the blurred lines of commerce, to finding optimal ways to motivate visitors to respond.

We help businesses design and implement sustainable and scalable technology solutions and platforms that enable impactful experiences across the customer journey. We create digital platforms that help businesses meet the demands of today’s customers, while driving innovation for the consumers of tomorrow. Our proven processes and tools meet near term goals, while also testing and validating concepts to meet future objectives and market demands.

In addition to meeting customer needs, our solutions provide cost savings to businesses who face pressure to be more effective and efficient. We make the job of managing and optimizing your websites, apps, and customer experiences easier through our expert design and implementation of technology platforms. We measure critical data that supports platform optimization decisions and more effective customer communication.

Our solutions range from enterprise B2B and B2C e-commerce applications, to roadmap definition and prototyping, to Alexa skills.

Customer Experience Strategy and Design

Today's biggest digital challenge is to create meaningful experiences for your customers. Nansen's human-first mindset means that we create cohesive solutions for complex challenges, combining digital with physical to transform organizations.

  • Innovation Frameworks (Business and Value Canvases, Journey Mapping, Hackathons, Design Sprints, Prototyping)
  • Agile Operating Models: Process improvements
  • Service Design
  • Digital Product Design
  • Technology Roadmaps & Transformation Roadmaps
  • Audits (UX/Tech/CMS/E-Commerce)
  • Architecture/Platform Analysis
  • User Experience Design
  • Visual and Graphic Design

Technology Execution

We combine our mastery of technology with cutting-edge software to create unique solutions. Using both skill and creativity, we bring to life contextual user experiences that provide value and encourage action seamlessly across the digital ecosystem.

  • Custom Development
  • Cloud Transformation
  • Enterprise Architecture
  • Solution Architecture
  • Platform development
  • System integration
  • Platform and data solutions
  • Microservice architecture
  • Headless platforms
  • Mobile Applications
  • Content Management Systems (CMS)
  • E-commerce
  • Websites
  • Portals
  • Intranets (Digital Workplaces)
  • AR, VR, AI

Performance and Optimization

We help our clients optimize both their sites and their business through performance and optimization audits and strategies.  

  • Analytics
  • CRO
  • Reporting
  • Data Visualization
  • KPI Development
  • IA and UX audits
  • Personalization tools and strategy
  • Staff as a Service