Case Study

How Nansen Reimagined the Connected Retail Experience and Won an Optimizely Innovation Award

Optimizely (formally Episerver) introduced its new Partner Innovation Spotlight award at Optimizely Ascend 2018, the company’s annual user and partner conference. The Partner Innovation Spotlight called on partners to extend the use of Optimizely’s newest products in one of three key focus areas: Individualized Content, Experience-Driven Commerce, and Intelligent Campaigns.

Innovation
Award-Winner
Customer Experience

Key Results and Business Outcomes

Winner

Optimizely Innovation Spotlight Award

The Challenge

As a premium partner, Nansen accepted the challenge head-on, creating a simulation for a faux company, "Nansen Shoes", with the understanding that while shoes are popular in the world of online retail, they’re also a product consumers prefer to see, touch, and try-on before purchase.

The Impact

0
Winner

Optimizely Innovation Spotlight Award

0

0

The Process

Recognizing the importance of customer experience in today’s retail marketplace, Nansen sought to leverage Optimizely's best-in-class capabilities to create an engaging and integrated online and in-store experience for Nansen Shoes.

In the client's own words

"Attendees recognized with Partner Innovation Spotlight wins have succeeded in the spirit of creativity and innovation that drives forward Optimizely’s vision and promise to its customer base."

Ed Kennedy, Senior Director of Commerce at Optimizely

The Result

Nansen approached the holy grail of retail - combining insight and attribution of shopper behavior and action across all touchpoints - to take home the top prize. Using a combination of Optimizely tools, beacon technology, and creativity, the Nansen team was able to offer Nansen Shoes customers a personalized, relevant, and differentiating experience while providing a single view of all customer interactions and generating valuable insights for the business.

“Our partners truly represent the best and brightest in the field of digital content, commerce, and marketing. The digital agencies and systems integrators we and Ascend attendees recognized with Partner Innovation Spotlight wins have succeeded in the spirit of creativity and innovation that drives forward Optimizely’s vision and promise to its customer base,” remarks Ed Kennedy, Senior Director of Commerce at Optimizely.

Capabilities

Our Contribution

Technology

Our Contribution

Ready to Turn Strategy Into Results?

Let’s build a roadmap that drives measurable growth.

By using our site, you agree to our use of cookies. Learn more.